Shipping Information

Last Updated: [27/01/2024]

Thank you for shopping with Dunzoshoes.com We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy below to understand how we handle the shipping of your orders.

1. Order Processing Time

  • Orders are processed and shipped within 7 business days (Monday to Sunday) from the date of purchase.
  • Please allow additional processing time during peak seasons or promotional events.

2. Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within [6] business days.
  • Expedited Shipping: Estimated delivery within [7] business days.
  • Express Shipping: Estimated delivery within [8] business days.

Please note that delivery times may vary based on your location and chosen shipping method.

3. Shipping Rates

  • Shipping costs are calculated based on the weight of the items, shipping method selected, and delivery destination.
  • Shipping rates will be displayed at the checkout before you complete your purchase.

4. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order by entering the provided tracking number on our website or the courier’s website.

5. International Shipping

  • We offer international shipping to select countries. International shipping rates and delivery times vary.
  • Import duties, taxes, and customs fees are the responsibility of the recipient and are not included in the order total.

6. Undeliverable Packages

  • In the event that a package is undeliverable due to an incorrect address provided by the customer, refusal of the package, or failure to respond to delivery attempts, the customer will be responsible for any additional shipping charges incurred.

7. Lost or Damaged Packages

  • Please contact our customer support team at [customer support email] if your package is lost or damaged during transit. We will work with the shipping carrier to resolve the issue.

8. Returns and Refunds

For information on returns and refunds, please refer to our [Return Policy].

9. Contact Information

If you have any questions or concerns about our shipping policy, please contact us at:

[Dunzoshoes.com]

[care@dunzoshoes.com]

[+91 8696430043]

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